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Melbourne woman who outed salon is being sued  

  • A Melbourne mother is being sued after complaining about eyebrows online
  • Amanda Coats, 43, complained her eyebrow tattoo became infected 
  • Her post, on Facebook, went viral – allegedly costing the beautician business
  • The business and beautician are both suing for combined sum over $150,000 

Belinda Cleary For Daily Mail Australia

A Melbourne mother who took to Facebook to complain about her infected eyebrows after having them tattooed is being sued by the company and technician who completed the work.

Amanda Coats, 43, took to Facebook in July claiming an eyebrow appointment turned into a medical nightmare after she contracted a severe infection.

She told Daily Mail Australia at the time that the skin around her eyebrows started to peel away, and she was in a lot of pain.  

Amanda Coats, 43, took to Facebook in July claiming an eyebrow appointment turned into a medical nightmare after she contracted a severe infection

Amanda Coats, 43, took to Facebook in July claiming an eyebrow appointment turned into a medical nightmare after she contracted a severe infection

Amanda Coats, 43, took to Facebook in July claiming an eyebrow appointment turned into a medical nightmare after she contracted a severe infection

She is now being sued by the company and technician who completed the work

She is now being sued by the company and technician who completed the work

She is now being sued by the company and technician who completed the work

The post went viral and was picked up by 12 different news sites – according to the Herald Sun – the business at the centre of the scandal, Point Cook’s Skincare Laser Clinic, claims to have lost 11 clients as a result of the attention – at a cost of $5600.

The store and cosmetic tattooist Batulzii Cleveland have filed a writ in the County Court seeking more than $150,000 in compensation from Coats.

Ms Cleveland claims she has been subject to ridicule following Ms Coats’ viral complaints which she alleges implied she was rude, unprofessional and unhygienic. 

Ms Coats told Daily Mail Australia at the time she had contacted the beautician at the time with her concerns, and asked if she could come in and show the woman her eyebrows, but felt dismissed.

‘She said fading was normal and to wait for my retouch. I said it wasn’t fading and that patches of skin were coming away. She said I was being dramatic,’ she said.

The store and cosmetic tattooist Batulzii Cleveland have filed a writ in the County Court seeking more than $150,000 in compensation from Coats

The store and cosmetic tattooist Batulzii Cleveland have filed a writ in the County Court seeking more than $150,000 in compensation from Coats

The store and cosmetic tattooist Batulzii Cleveland have filed a writ in the County Court seeking more than $150,000 in compensation from Coats

The single mum-of-three said she persisted, and continued to send her beautician photos of the developing infection.

‘She said she didn’t get them or she said she didn’t see them. I emailed and Facebook messaged her and kept calling.’

‘I kept persisting and she just didn’t care.’

Ms Coats said she had to go to the doctors ‘nearly every second day’ and was put on antibiotics, an antibiotic cream for her eyes, and steroids for swelling.

The Melbourne woman, who paid $360 for the procedure, estimates she has spent about $1600 in treating the infection.  

When contacted by Daily Mail Australia at the time, the owner of the clinic denied Ms Coats’ version of events, saying she was ‘delighted’ after leaving the clinic.

 Ms Cleveland claims she has been subject to ridicule following Coats viral complaints which she alleges implied she was rude, unprofessional and unhygienic

 Ms Cleveland claims she has been subject to ridicule following Coats viral complaints which she alleges implied she was rude, unprofessional and unhygienic

 Ms Cleveland claims she has been subject to ridicule following Coats viral complaints which she alleges implied she was rude, unprofessional and unhygienic

He claimed Ms Coats rang the clinic once when she was concerned about the colour in her eyebrows fading, which he added is ‘quite normal’.

The owner said the clinic didn’t hear from her again until two and a half weeks after the appointment,when she forwarded a photo of her infected eyebrow.

‘There’s no way we could be possibly responsible for the infection at that stage, two and a half weeks after the procedure,’ he said.

‘My wife has done over 2,000 of these procedures, and we’ve never had any issues of infection.’

‘We’ve been unable to defend ourselves and we are taking action against Ms Coats for defamation and that’s in the process of being issued.’

Ms Coats said she also gained legal representation.

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